Refund Policy

Last Updated: October 21, 2026

At Glam Boutique, we aim to provide a smooth and satisfactory shopping experience. This Refund Policy explains the conditions under which customers may request cancellations, returns, exchanges, and refunds for purchases made through https://glamboutiqe.com/.

1. Order Cancellation

Customers may request cancellation before an order has been shipped or dispatched.

Once an order has been shipped, cancellation may no longer be possible. In such cases, the applicable return policy will apply.

To request cancellation, please contact our customer support team as soon as possible and provide your order number.

2. Return Eligibility

Products may be eligible for return if they meet the applicable return conditions displayed on our website or product page.

To be eligible for a return, products should generally:

• Be unused and in their original condition.

• Include original packaging, tags, labels, and accessories, where applicable.

• Be accompanied by valid order details or proof of purchase.

• Be reported within the applicable return period specified on the website or product page.

Certain products may be non-returnable due to hygiene, customization, or other legitimate restrictions, where disclosed and permitted by applicable law.

3. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact us promptly with:

• Your order number.

• A description of the issue.

• Clear photographs or videos showing the product and the issue, where applicable.

We will review your request and determine the appropriate resolution in accordance with our policies and applicable law. Depending on the circumstances, the resolution may include a replacement, exchange, repair, or refund.

4. Refund Approval

Returned products may be inspected after receipt. We will notify you whether your refund request has been approved or rejected based on the applicable return conditions.

Approved refunds will be processed through the original payment method wherever feasible, or through another lawful and mutually appropriate method where necessary.

5. Refund Processing Time

Once a refund is approved, we will initiate the refund within the applicable processing period.

The time taken for the amount to appear in your account may depend on your bank, card issuer, payment gateway, or other payment service provider.

Any specific refund timelines communicated during checkout or by customer support will apply, subject to applicable law.

6. Shipping Charges

Original shipping charges and return shipping charges will be handled according to the applicable policy disclosed at the time of purchase and the circumstances of the return.

Where a return results from an error attributable to Glam Boutique, such as an incorrect or defective product, the applicable resolution and shipping costs will be handled in accordance with applicable law and the communicated policy.

7. Non-Returnable Products

Products explicitly identified as non-returnable may not qualify for a return or refund, except where a remedy is required under applicable law.

This restriction does not affect any mandatory consumer rights.

8. Refund Request Procedure

To request a return or refund:

1. Contact Glam Boutique customer support using the contact options available on our website.

2. Provide your order number and registered contact details.

3. Explain the reason for your request and attach supporting photographs or documents where relevant.

4. Follow the instructions provided by our support team.

Please do not send products back without first confirming the return procedure with our support team.

9. Policy Updates

Glam Boutique may update this Refund Policy from time to time. Changes will be published on this page with the revised date. The applicable terms will be determined in accordance with applicable law and the circumstances of the purchase.

10. Contact Us

For assistance with cancellations, returns, exchanges, or refunds, please contact Glam Boutique through the contact details or support options available on our website:

Website: https://glamboutiqe.com/